Artisan Stucco Mortars is responsible for the processing of personal data. We value your privacy. Therefore, we only share your data with third parties when it is strictly necessary for providing our services.
Personal data we process
When you place an order with Artisan Stucco Mortars, your personal data is stored in our customer database. Below is an overview of the personal data we process:
- First and last name
- Address details
- Telephone number
- Email address
- IP address
- Other personal data you actively provide, for example, by creating an account on our website, in correspondence, or by phone
- Location data
- Information about your activities on our website
- Internet browser and device type
- Bank account number or credit card number
Purposes of processing
We use your data solely for the purpose of our services. This means that the purpose of processing is always directly related to the order you place. When we use your data to contact you at a later time for reasons other than at your request, we will explicitly ask for your consent.
Your data will not be shared with third parties unless it is necessary to meet accounting and other administrative obligations or to fulfill your order.
We process your data for:
- handling your payment,
- delivering goods and services to you,
- providing you the option to create an account,
- being able to call or email you if necessary for our service,
- sending our newsletter or promotional brochure.
Artisan Stucco Mortars also processes personal data when we are legally obliged to, such as data we need for our tax return.
Automated decision-making
We do not make decisions based on automated processing of personal data that could have significant consequences for individuals.
Retention periods
Artisan Stucco Mortars does not retain your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following categories of personal data:
- Administrative data, such as invoices, are retained for 7 years.
Sharing personal data with third parties
Artisan Stucco Mortars does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
Payment Processors
For handling payments in our web store, we use Mollie. Mollie processes your name, address, city, and payment details, such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data.
Mollie reserves the right to use your data to improve its services and, in this context, may share (anonymized) data with third parties.
All of the above guarantees concerning the protection of your personal data also apply to the parts of Mollie’s services where they engage third parties. Mollie does not retain your data longer than legally permitted.
Shipping and Logistics
PostNL
For shipping orders within the Netherlands, we use the services of PostNL. It is necessary to share your name, address, and city details with PostNL. PostNL uses this data solely for the execution of the agreement. If PostNL engages subcontractors, your data will also be shared with these parties.
Müller Transport
For shipping larger orders, we use the services of Müller Transport. It is necessary to share your name, address, city, and sometimes your telephone number with Müller Transport. Müller Transport uses this data solely for the execution of the agreement.
Cookies
We use cookies on our website. A cookie is a small text file that is stored on your computer, tablet, or smartphone the first time you visit this website. This can be helpful if you don’t want to log in every time you visit the website.
There are different types of cookies: functional, analytical, and tracking cookies.
Functional cookies
To ensure our website functions normally, it is necessary to place functional cookies. These keep track of, for example, which products you’ve added to your shopping cart and which language you’ve selected.
Analytical cookies
We use Matomo Analytics to examine how our website is performing and which pages may need more attention. To do this, we need analytical cookies. The cookies placed by Matomo Analytics are set so that IP addresses are anonymized and stored on our own server. These data are only accessible to us and are not shared with third parties.
Opt-out for analytical cookies
You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.
Tracking cookies
Tracking cookies are used to follow your browsing behavior across multiple websites. Our website does not use tracking cookies. You can opt-out of cookies by setting your internet browser to stop storing cookies. In addition, you can delete all previously stored information via your browser settings.
reCAPTCHA
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. We use the Google reCAPTCHA service to prevent spam and automated false orders on our website.
Access, modify, or delete your data
You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent for data processing or object to the processing of your personal data by Artisan Stucco Mortars and you have the right to data portability.
This means you can submit a request for us to send the personal data we hold about you in a computer file to you or another organization you name.
You can send a request to access, correct, delete, transfer your personal data, or withdraw your consent or object to the processing of your personal data to us.
To ensure the request for access is made by you, we ask you to send a copy of your identity document with the request. In this copy, please black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.
We would also like to inform you that you have the option to file a complaint with the national regulator, the Dutch Data Protection Authority, if you suspect we are misusing your personal data.
Security
Artisan Stucco Mortars takes the protection of your data seriously and has taken appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification.
Privacy Contact Person
We do not have a Data Protection Officer (DPO), but we are happy to assist with your questions. Please contact us via info@artisanstuccomortars.com.
Contact Information
Artisan Stucco Mortars
Bentismaheerd 204
9736 EL Groningen
The Netherlands
Email: info@artisanstuccomortars.com
Phone: +31 (0)50 311 59 47
